Item Return

If you are not 100% satisfied with your Eakes purchase, simply return it to us. Stocked items can be returned within 60 days of purchase.

Returns Policy Exceptions:

  • Merchandise must be in the complete and original packaging (with UPC codes intact and all packing materials, accessories, and manuals), unmarked and in new condition.
  • Special order items must be returned within 30 days.
  • Furniture orders must be returned within 60 days. Restocking fees will be applied.
  • Laser and inkjet cartridges may be returned if package is unopened and expiration date is current.

Non-Returnable Items:

  • Edible items such as creamer, sugar, tea, coffee and candy, along with first-aid items such as Band-Aids and aspirin are non-returnable for the safety of our customers.
  • Custom imprinted/promotional products are non-returnable.
  • Unstocked calendars and tax forms are non-returnable.
  • Headsets are non-returnable for the safety of our customers.

To Submit an Online Request for an Item Return Please use our Contact Form